Privacy

In recognition of the importance of protecting the Personal Information of users, BitStar, Inc. (hereinafter, “Company”) will comply with the provisions of the Act on the Protection of Personal Information (hereinafter, “Personal Information Protection Act”) and strive to handle and protect all Personal Information appropriately in accordance with our Privacy Policy set forth below (hereinafter, “this Privacy Policy”). 

  1. Definition of Personal Information

The term “Personal Information” shall refer in this Privacy Policy to all Personal Information as defined in Article 2, Paragraph 1, of the Personal Information Protection Act, i.e., all information associated with a living individual that can be used to identify the specific individual through their name, date of birth, or other descriptions contained in the information (including information that can be easily compared with other information to identify the specific individual).

  1. Purposes of Use of Personal Information

Company will specify the purposes of use of the Personal Information we obtain by announcing them in advance as much as possible, either in this Privacy Policy or on the websites of our respective services. We will handle all Personal Information in accordance with the announced purposes of use. The purposes of use of the Personal Information obtained by Company are as follows.

  1. To confirm the registrations, applications, agreements, orders, etc., received for various services and products
  2. To provide various services and products (including e-commerce services on our Company’s website, payment services, in-store sales, product shipments, etc.)
  3. To improve various services and products and to develop new services
  4. To engage in marketing activities, including the delivery of email magazines
  5. To conduct surveys and to contact users regarding the delivery of rewards, prizes, gifts, etc.
  6. To prepare statistical data (i.e., data from which no specific individual can be identified)
  7. To provide information on, accept applications for, or contact users regarding various services, products, seminars, campaigns, events, etc.
  8. To respond to inquiries regarding various services and products and to provide after-sales services regarding defective products, returns, etc.
  9. To manage individuals who have applied for a position at Company
  10. To manage the employees of Company
  11. To publish the information of creators on our website or on other media platforms for the purpose of referral (applicable to creators only)
  1. Revision of the Purposes of Use of Personal Information

Company may revise the purposes of use of Personal Information within a scope that may be reasonably deemed to be duly relevant to the original purposes of use. In such cases, we will notify all users or make an announcement accordingly.

4. Restriction on the Use of Personal Information

Company will not handle Personal Information beyond the scope necessary to achieve the purposes of use without obtaining the prior consent of users, except in cases where doing so is permitted under the Personal Information Protection Act or other relevant laws and regulations. However, this restriction shall not apply in the following situations.

  1. When doing so is required by law
  2. When doing so is necessary to protect an individual’s life, body, or property, and it is difficult to obtain the consent of the user in question
  3. When doing so is especially necessary to improve public health or promote the healthy development of children, and it is difficult to obtain the consent of the user in question
  4. When doing so is necessary to assist with national agencies, local governments, or their entrusted agents who are carrying out duties stipulated by existing laws and regulations, and obtaining the consent of the user in question may impede the execution of such duties 

5. Appropriate Acquisition of Personal Information

Company will obtain all Personal Information in an appropriate manner and will not obtain Personal Information through deception or other illegitimate means.

6. Safe Management of Personal Information

Company will exercise the necessary and appropriate supervision over our employees to ensure the safe management of all Personal Information against risks such as the loss, destruction, tampering, or leakage of the Personal Information. In addition, in cases where we outsource the handling of Personal Information to a contractor, either wholly or in part, we will provide the necessary and appropriate supervision over the contractor to ensure the safe management of the Personal Information. For more information on the security measures adopted by Company, please contact our helpdesk using the contact information provided in “14. General Inquiries.”

7. Provision of Personal Information to Third Parties

Company will not provide any Personal Information to third parties without obtaining the prior consent of users, except in cases where such disclosure is permitted under the Personal Information Protection Act or other relevant laws and regulations. However, the following cases do not constitute the provision of Personal Information to third parties as stipulated above.

(1) Cases where the handling of Personal Information is outsourced, either wholly or in part, within the scope necessary to achieve the purposes of use

(2) Cases where Personal Information is provided along with the succession of our business due to a merger or other reasons

(3) Cases where Personal Information is used jointly in accordance with the provisions of Paragraph 8 

8. Shared use

(1) Personal Information subject to shared use

   As described in the provisions of Paragraph 1

(2) Scope

   BitStar Group companies(Fun Inc., JOINT LABEL Inc.)

(3) Purpose of shared use

   As described in the provisions of Paragraph 2

  1. Responsible party

Taku Watanabe, CEO

BitStar Inc.

2-22-3 Shibuya, Shibuya-ku, Tokyo Japan

9. Disclosure of Personal Information

In the event that Company receives a request from a user to disclose their Personal Information in accordance with the provisions of the Personal Information Protection Act, we will promptly disclose the Personal Information to the user after verifying that the request has been made by the user in question (or notify the user accordingly if the requested Personal Information does not exist). However, this shall not apply in cases where we are not obligated to disclose the information under the Personal Information Protection Act or other relevant laws and regulations.

10. Correction, etc., of Personal Information

In the event that Company receives a request from a user to perform a correction, addition, or deletion of their Personal Information (hereinafter, “Correction, etc.”) in accordance with the provisions of the Personal Information Protection Act on the grounds that the information is false, we will promptly carry out the necessary investigation within the scope necessary to achieve the purposes of use after verifying that the request has been made by the user in question. Based on the results of the investigation, we will perform the Correction, etc., of the Personal Information and notify the user accordingly (and in cases where we decide against making the Correction, etc., we will also notify the user accordingly). However, this shall not apply in cases where we are not obligated to perform the Correction, etc., under the Personal Information Protection Act or other relevant laws and regulations.

11. Suspension of Use, etc., of Personal Information

In the event that Company receives a request from a user to suspend the use of or delete their Personal Information (hereinafter, “Suspension of Use, etc.”) in accordance with the provisions of the Personal Information Protection Act on the grounds that the information has been handled beyond the scope of the purposes of use announced in advance or obtained through deception or other illegitimate means, as well as in the event that Company receives a request from a user to suspend the provision of their Personal Information (hereinafter, “Suspension of Provision”) in accordance with the provisions of the Personal Information Protection Act on the grounds that the information has been provided to a third party without the user’s prior consent, we will promptly carry out the Suspension of Use, etc., or the Suspension of Provision of their Personal Information, respectively, after validating the grounds for the request and verifying that the request has been made by the user in question, and notify the user accordingly. However, this shall not apply in cases where we are not obligated to carry out the Suspension of Use, etc., or the Suspension of Provision under the Personal Information Protection Act or other relevant laws and regulations.

12. Use of Cookies and Other Technologies

Company’s services may utilize cookies or other similar technologies. These technologies help us to understand how our services are used and play an important role in the improvement of our services. Users who wish to disable cookies may do so by changing the settings on their web browsers. However, users may not be able to use some of the features of our services if they have cookies disabled.

13. Additional Terms

Please refer to the following page regarding the collection and processing of data provided by Google LLC and its affiliates (hereinafter, “Google”).

Google Privacy Policy (URL: https://policies.google.com/privacy)  

14. General Inquiries

Please contact the following helpdesk for any disclosure requests, comments, questions, complaints, or other inquiries regarding the handling of Personal Information.

2-22-3 Shibuya, Shibuya-ku, Tokyo Japan, 150-0002

BitStar Inc.

By telephone: +81-(0)3-4520-5777

By e-mail: privacy@bitstar.tokyo

Reception hours: 10:00-16:00 on weekdays

15. Continuous Improvement

Company reviews the handling of Personal Information on a regular basis and strives for continuous improvement in this regard, and we may revise this Privacy Policy as necessary to this end.

Revised: October 1, 2017
Revised: February 5, 2018
Revised: August 29, 2018
Revised: January 6, 2020
Revised: March, 17, 2020
Revised: June 17, 2022